Policies and terms and conditions

Purchasing tickets or registrations

1.1 When you make a purchase from the Site you acknowledge and agree that:

1.2. We reserve the right to cancel any ticket and refund the amount paid in full where there has been an error in ticket pricing, whether due to human error or a transactional malfunction of the Site, and offer to rectify such an error by re-processing the transaction with the correct ticket pricing.

1.3. The event organiser has the right to add or vary the advertised program, seating arrangements and audience capacity and deny admission with reasonable cause including due to intoxication, unsociable behaviour, failing to observe lawful directions, possession of invalid or insufficient tickets or ID or health and safety precautions.

1.4. You are responsible for having your tickets, available at the event. No refunds or exchanges are provided for lost or stolen tickets or for a failure on your part to present at the event. It is your responsibility to provide correct e-ticket information (email address) to allow adequate time for the delivery of tickets.

2. Payment

2.1. All credit card purchases are processed through our secure online payment system. The event organiser determines how you may pay for tickets and registrations.

2.2. Tickets purchased on the Site are subject to a non-refundable per order service fee which will be included in the ticket price.

 

3..Cancelled, varied or postponed Events

31. The event organiser is surely responsible and liable for providing any refund or comparable ticket where an event is cancelled, varied or postponed. You should check the terms of sale of the Ticket Seller with respect to its policy on cancelled, varied or postponed events.

3.2. So that the event organiser can contact you with information relating to your tickets or the event, we may be required to pass on your contact information. We do not authorise the event organiser to send you any unsolicited emails, mail or “spam”.

3.3. We and the event organiser will use reasonable endeavours to notify ticket holders of a cancellation, variation or postponement; however, the responsibility to ascertain whether an event has been cancelled, varied or postponed is yours. We do not guarantee that the ticket holders will be informed of a cancellation, variation or postponement before the date of the event

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4.Exchanges and refunds

4.1. All ticket sales are final. For clarification, you are not entitled to a refund if:

4.2. If your ticket is lost, stolen or damaged (including if it is lost in the mail), we are not required to replace it unless we can identify the seat corresponding to the ticket, or in the case of a general admission ticket can identify and cancel the relevant ticket. We may charge a reasonable administration fee in these circumstances

5. Unauthorised Use

The following are examples of unauthorised use of the Site and therefore such actions constitute a breach of these Terms. You agree that you will not:

5.1. facilitate illegal ticket sales or use the Site to resell tickets of any kind, including by way of unauthorised framing or links to other sites for the purpose of reselling;

5.2. interfere with the proper working of the Site or take any action that imposes an unreasonably large burden on the Site;

5.3. request more than 1,000 pages of the Site in any twenty-four hour period or make any other request to transactional servers more than once during any three second interval (this applies equally to a group of individuals acting in concert); or

5.4. hack into the Site or utilise automated means to process or place ticket orders including the use of robots, spiders or other devices to process ticket sales.

6.Permitted Use of the Site

6.1. You may use the Site for your personal use only. You may make a temporary copy of all or part of the Site on your local computer for the sole purpose of viewing it. You may also retain a single permanent copy of a part of the Site for your personal use (including to purchase tickets). You may not otherwise in any form copy, reproduce, modify, create derivative works, publish or distribute the material on the Site without the prior written consent of EventBookings or as permitted by applicable copyright laws.

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7.Breaches of Terms

If you breach these Terms or we believe you are or were acting in concert with any person who has done so, we may without prior notice:

7.1. block or limit your access to the Site;

7.2. cancel any tickets, registrations or ticket orders you have placed via the Site without refund;

7.3. take legal action against you; and/or

7.4. prohibit you from future ticket or registration purchases;